Question 1

How do I request a refund?

Accepted Answer

To request a refund, please contact our customer service with your order details. Refunds will be processed within 5-7 business days after we receive the returned item.

Question 2

What is your return policy?

Accepted Answer

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer service to initiate a return.

Question 3

What are the delivery options available?

Accepted Answer

We offer several delivery options to suit your needs, including standard shipping, express shipping, and next-day delivery. You can choose your preferred option at checkout.

Question 4

Are there any items that cannot be returned?

Accepted Answer

Yes, certain items such as custom-made products and final sale items cannot be returned. Please refer to our return policy for more details.

Question 5

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

Refund Policy

A legal disclaimer